Empowerment has become a cliché

Has empowerment fallen out of favour simply because the word has become a cliche?

Companies that don’t promote a decision making culture forget how to make informed decisions but become world-class at making transactional decisions that confirm what is already known. Businesses today have lost the art of creating and following a mesh decision matrix.

So, where does a decision matrix come from? Companies with a robust corporate strategy, rich in versatility, understanding, and capability make that transition. Gamechanger companies have become known as the “disruptors”. Each keyword is a cliche not because they are overused but primarily because they explain a behaviour state that frustrates those who do not have “it” So, can a business encourage it. Of course, a company does it every day, making decisions that move the business forward hourly. What business decisions have you made to propel the industry forward in the last hour?

A business that encourages behaviour equality, team ethos and common goals will increase the chances of success as the number of decisions increases. But those organisations that allow teams and individuals to fail will benefit even more in the long term. Positive failure is vital. Those organisations harness a culture of positive failure within pre-determined guidelines. So what is the decision matrix your team are operating within?

A bold decision matrix revolves around a set of corporate values that allows an analyst to systematically identify and understand the performance rate of relationships between a set of values and information. Elements of the decision matrix show decisions based on precise decision criteria.

Above all, a world-class corporate strategy has to be customer-centric. Once this is in place and embedded, working with a decision matrix becomes a habit.