For non-sales people who are moving into a sales role


This one – day workshop is designed to teach the basics of selling and to enable delegates to understand the key concepts and terminology used in a sales environment.


This one – day workshop is perfect for non-sales people who are moving into a role that involves selling, or for junior people entering the sales function.

Key deliverables

  • An understanding of foundation selling skills
  • An understanding the difference between features and benefits
  • An understanding how to identify customer needs
  • Opportunities to practice those newly learned skills.

The course will cover

  • Foundation selling skills – the 7 steps of a sale
  1. Planning/preparation
  2. Introduction/opening
  3. Questioning techniques
  4. Presentation – sell the opportunities
  5. Overcoming objections
  6. Closing
  7. Follow-up/administration.

Location:  available nationally

Cost: £800 per delegate excl VAT

Dates: 9th January 2020

9th July

All prices exclude VAT.

Prices quoted are per delegate inc lunch, refreshments and course materials.

To enrol on a workshop please click here

Big River Solutions’ workshops are designed with recognition that individual delegates respond to different learning styles. We always seek to optimise learning by utilising plenary output that allows delegates to practice new skills:

  • as soon as possible
  • on real-life scenarios
  • where the language and landscape reflect the reality that the delegates return to.

We constantly update our materials to reflect best practice and include case studies that are both recent and relevant. Delegates will return to work with resources that can be used immediately to improve their effectiveness in their role and department.