The retailer identified a pilot category and lead supplier. Big River Solutions created a category planning process and supporting materials. This included a simple set of templates which we then briefed the retailer and supplier to complete. We conducted interviews with key personnel and stakeholders in both the retailer and supplier to assess the current position and help define the opportunity. Workshops were created, delivered and facilitated by Big River Solutions, during which category management principles were trained and the category plan created for one business area