Open Workshops – Basic Selling Skills

It is perfect for non-sales people who are moving into a role that involves selling. It is designed to teach the basics and to enable delegates to understand the key concepts and terminology used in a sales environment.

It can be customised to match an individual company’s strategies and processes.

Key deliverables:

  • Understanding foundation selling skills – the 7 steps of a sale
  1. Planning/preparation
  2. Introduction/opening
  3. Questioning techniques
  4. Presentation – sell the opportunities
  5. Overcoming objections
  6. Closing
  7. Follow-up/administration
  • Understanding of the difference between features and benefits
  • Understanding of how to identify customer needs
  • Opportunities to practice those newly learned skills.




RHS Wisley, Surrey

£850 per delegate excl VAT

13th January 2017

14th July

All prices exclude VAT.

Prices quoted are per delegate inc lunch, refreshments and course materials.

To enrol on a workshop please click here

Big River Solutions’ workshops are designed with recognition that individual delegates respond to different learning styles. We always seek to optimise learning by utilising plenary output that allows delegates to practice new skills:

  • as soon as possible
  • on real-life scenarios
  • where the language and landscape reflect the reality that the delegates return to.

We constantly update our materials to reflect best practice and include case studies that are both recent and relevant. Delegates will return to work with resources that can be used immediately to improve their effectiveness in their role and department.

Our Big River Academy team is able to demonstrate effective and immediate impact for clients using our training programmes. This has been built through many years of experience designing face-to-face learning events. We are recognised for offering mentoring and one-to-one training that delivers tangible and rapidly demonstrable benefits. We also have a reputation for being leading-edge for new learning techniques as they become available. We consider ourselves expert at incorporating e-learning where it supports workshops or for remote learning.